Get in contact with us
General inquiries?
➸ Please drop us an email at hello@mermaid-stories.com. We can also call you back if you rather would like to talk over the phone.
Any questions about your order or delivery?
➸ Write an email to customerservice@mermaid-stories.com and we'll do our best to help you.
You want to return an item?
➸ Please send us an email at customerservice@mermaid-stories.com before sending your physical product/s back.
Are you a shop owner or buyer and interested in carrying Mermaid Stories products?
➸ Get in contact with us at wholesale@mermaid-stories.com. We look forward to hearing from you.
Postal adress
In case of returns, please contact us via email at customerservice@mermaid-stories.com before sending your products back.
The company is registered in Denmark with the CVR/VAT number DK37541249.
Online Dispute Resolution (Klagemuligheder)
The European Commission has launched an internet platform for online settlement of disputes, which serves for the extrajudicial settlement of disputes which arise from online purchase agreements. The customer can access the ODR platform here.